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Policies

General accommodation policies

  • Final payment is due in full upon arrival
  • Check-in time is 3pm and check-out time is 10am. Additional charges may apply if room is not vacated by 10am
  • Minors (18 years old or younger) require supervision of a chaperone (19 years old or older)
  • Â鶹´«Ã½ is not responsible for lost or stolen property
  • Pets are not permitted in residence facilities, with the exception of working animals
  • Children over the age of 10 must have their own bed
  • Â鶹´«Ã½ reserves the right to change or cancel your reservation by providing written notice no later than 5 days in advance of your arrival date. Should your reserveration be changed and the the alternate accommodation be unsatisfactory, you may cancel your reservation
  • In the event of circumstances beyond reasonable control of Â鶹´«Ã½ (such as flood, fire, storm, labour strike, etc) Â鶹´«Ã½ reserves the right to cancel your booking without notice or compensation

Group accommodation policies

  • All group bookings must be confirmed with a required deposit and signed contract issued by Conference Services
  • The minimum chaperone-to-minor ratio is 1:8
  • Cancellation notice must be provided within 90 days (depending on arrangements with Conference Services) prior to the day of arrival or a fee for the group will be charged to the client

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